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Questions or help?
According to Arbortec's return & claims policy, please contact the store where you purchased the goods and have proof of purchase (receipt) ready.
So that we can help you in the best possible way, it’s important that you provide as much information as possible when submitting your questions.
We check messages daily, so you can expect a reply within 24 hours on weekdays.
For immediate help, please use our live chat.
Our customer service department operates in several languages:
UK & Global +44 (0)1553 768346