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DELIVERY INFORMATION

See below for information about the delivery & returns options in your country.

UK

Small Item delivery
£4.90
  • 2-3 Day Delivery
  • Delivered between 9am and 8pm.
  • Delivery is Monday to Friday (not public holidays).
  • Place your order by 16:00pm (GMT) to receive it next day.
  • Cut-off times may change during busy periods.
Next-Working-Day Delivery                       £9.95 
Free - Spend over £50.00
  • UK Only
  • Delivered between 9am and 8pm.
  • Delivery is Monday to Friday (not public holidays).
  • Place your order by 16:00pm (GMT) to receive it next day.
  • Cut-off times may change during busy periods.
 

EU (inc. Ireland)

    2 - 3 Day Delivery                          £20.00
    Free - Spend over £150.00
    • Delivery is Monday to Friday (not public holidays).
    • Place your order by 16:00pm (GMT) to be dispatched same day.
    • Cut-off times may change during busy periods.
     

    USA - Canada

      3 - 4 Day Delivery                          £20.00
      Free - Spend over £150.00
      • Delivery is Monday to Friday (not public holidays).
      • Place your order by 16:00pm (GMT) to be dispatched same day.
      • Cut-off times may change during busy periods.
      • We are unable to deliver to PO Boxes
       

      Rest Of World

        4 - 5 Day Delivery                          £35.00
        Free - Spend over £200.00
        • Delivery is Monday to Friday (not public holidays).
        • Place your order by 16:00pm (GMT) to be dispatched same day.
        • Cut-off times may change during busy periods.

        These shipping rules apply to retail only. For trade shipping rules please follow the link. www.arbortectrade.com

        We are unable to deliver to PO Boxes. Please enter a residential or commercial address when you place your order.

         

        CUSTOMS AND IMPORT FEES:

        USA – All orders above US $800 will be subject to import tax. For more information, please check with the US Customs and Border Protection Department for more information.

        Canada - All goods have an additional 5% tax (GST). Some provinces either charge an additional provincial sales tax (PST), or use a harmonized sales tax (HST) that includes the GST.

        Please note we cannot deliver to PO Boxes. 

        Australia – All orders above AUS $1000 will be subject to import duties. This figure can vary depending on the value of the parcel, so please check with the Department of Home Affairs for more information

        New Zealand - All orders above NZD $60 will be subject to import duties. This figure can vary depending on the value of the parcel.

        Refusing to Pay Customs:

        If you choose to refuse the customs fee and the parcel is returned back to Arbortec, a shipping & handling fee may be deducted from your refund.

        If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

         

         For more information please contact us at support@arbortec.com